The web
hosting ratings and reviews section is a collection of opinions of
present and former customers of web hosting companies. It is an
opportunity where you can learn about the level of services that is
provided by a particular company.
I found the sales speel did not match reality - "easy to use" and "no programming knowledge needed" - not true. When I pointed this out to them, they pointed out their Terms of Service which stated that such knowledge WAS needed. This was the fastest reply I'd had from Vodahost 'support', by the way.
The support documentation is contradictory and ambiguous. One can only try the software once signed up - which is when one finds the flaws. Many support docs are incorrect, and I spent days trying to configure the basics. I did not find it easy to use at all. Frustrating, was my experience. Customer support was slow. You only find this out once you've paid.
I've found the tutorials to be all over the place, largely inaccurate, out of date and misleading. How the various 'easy to use' tools are supposed to interact, is a mystery to me. The inability to modify forms in Form Maker Pro is a design nightmare. Form Maker Pro was one of the 'products' that sold me on this hosting system, but which I could only test after forking out the fees.
All of the above has led to days of hair-tearing frustration. How Vodahost can claim that one can have a web site up and running without any prior experience is beyond me.
I tried to contact Vodahost's UK contacts to ask for a refund their contact details given as:
In the U.K.
VodaHost Ltd.
7 Petworth Road
Haslemere, Surrey
GU27 2JB
Tel: 020 8816 8319 / United Kingdom
However, the above UK telephone number belonged to someone who knew nothing about Vodahost, and who was answering the call from Hong Kong, via Skype!
In my opinion, avoid.